“No, Rachel,” she said. “If they downgrade my room again, I will escalate. I’m not dealing with that level of incompetence today.”
She threw her tote into the middle seat, my row, of course, then snapped her fingers at the overhead bin.
“Excuse me, can someone help me with this?” she called, loud enough for the entire section to hear. A college guy in the row behind stood up to help, but she barely acknowledged him.
“I’m not dealing with that level of incompetence today.”
I scooted over to the window and tried a “Hi,” but Nancy replied with a sigh and the faintest flicker of a side-eye.
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