According to a statement issued by local authorities, investigators found that no complaint or official report had ever been filed by the tourist or any other person regarding the alleged overcharging incident. Police also confirmed that no reports matching the details described in the viral posts had been received by the city’s security services.
The investigation led officers to identify and interview the restaurant owner featured in the video. During questioning, the owner explained that the incident had actually taken place more than a week before the Eid al-Adha holiday and had nothing to do with a disputed restaurant bill.
According to his statement, the foreign tourist was refused entry because she appeared to be heavily intoxicated and was behaving in an aggressive and disruptive manner. The owner maintained that his actions were solely intended to prevent a disturbance at the establishment.
Authorities stated that the evidence gathered during the investigation supported the conclusion that the viral narrative shared online was inaccurate. Investigators found no indication that the woman had been charged an excessive amount for food, nor was there any evidence linking the confrontation to a dispute over payment.
Field inquiries conducted at the scene revealed another important detail: the restaurant involved does not even serve pizza. This finding directly contradicted one of the central claims repeated in social media posts, which alleged that the tourist had been charged €200 for a pizza meal.
Officials emphasized that the incident had been widely misrepresented online and warned against the rapid spread of unverified information on social media. The case highlights how videos shared without proper context can quickly generate misleading narratives and attract significant public attention before the facts have been established.
Following the investigation, authorities concluded that there was no evidence to support the claims of fraud or overcharging. Instead, the incident appears to have stemmed from the restaurant owner’s decision to deny entry to a customer whom he believed was intoxicated and behaving aggressively.